Q1: How to get samples? Is the sample charged? How long does the sample ship?
1) Send inquiries to contact the manager to request the samples.
2) The stock samples are free. Sample fees are required for customized samples.
3) After placing the order, we will produce free samples for your confirmation.
4) The samples will be sent within 7 days.
5) Sample fee will be refunded according to the order amount.
Q2: What are your capabilities as a manufacturer?
We are a professional MANUFACTURER. We gain a very good reputation among our customers for our professional, warm, and thoughtful service. We understand that long-term business relationships are based on quality control, price, packaging, and timely delivery.
Q3: How do you ensure product quality?
After confirming the order, we will send you the design draft for your confirmation. We utilize advanced equipment, maintained daily to ensure excellent printing and cutting quality, alongside a professional quality inspection team to guarantee every shipment is qualified.
Q4: What information should I provide to get a quotation?
- Size of the products (Length x Width x Height)
- Material and surface handling (We can advise if you are unsure)
- Printing colors (We can quote 4C if you are unsure)
- Quantity
- DDP price is our standard term. If you need FOB/CIF pricing, please let us know your port of destination.
- Design draft (If possible, please provide pictures or sketches. Samples are best for clarity). We offer free 3D sample mocks and professional design services.
Q5: Do I need to pay the import fee if I place an order?
We normally offer DDP price, which means the shipping cost, your local destination fees, and customs clearance fees will be handled by us. We also offer FOB/CIF prices depending on your preference.
Q6: What file formats are available for printing?
We accept popular file types including PDF, CDR, AI, PSD, and EPS. We recommend a bleed size of 3-5mm and a resolution of 300+ dpi (higher is better).
Nerd Packages
